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CDXP/STEALTH CRMCDXP

A CRM that already
knows the customer.

STEALTH CRM lives inside CDXP — so every rep opens a lead with the full journey, history, and household already there. Work leads, log outcomes, and never let one slip through.

Your CRM, on your data layer

Not a CRM bolted onto a feed

STEALTH CRM is the daily tool inside CDXP — where DATA, CDP, CRM and marketing are one system. Everything you know about a customer is already in the record before you call.

Active CRM leadsThe customers you’re working right now.
Past buyersClosed deals fed straight from your DMS.
Website visitor intelAnonymous shoppers, identified and attached.
Third-party overlaysCredit, income and registered-vehicle context.
Read the story before you call

The customer journey is the first tab

Every page view, VDP visit, click, email open and ad engagement lands on one timeline inside the lead record. Reps open a lead already knowing what a shopper cares about — so the customer feels remembered, not restarted.

“The customer should feel like you remembered them — not like you’re starting from scratch.”

Never miss a lead

From capture to outcome in one minute

Round-robin routing assigns every lead to the next eligible rep, fairly and instantly — and re-routes if it isn’t worked. Speed-to-lead, enforced by the system.

Capturedform, SMS, call, walk-in or import
Round Robinmatched to the next eligible rep
Rep + Workflownotified, task created
Tasks Runauto emails, reminders & drips
Outcome Loggedstatus + notes, journey updated
Be-Back alerts

Reach out the moment they’re back

When a known contact re-engages — clicks an email or ad, or returns to your site — a Be-Back alert fires. You see exactly what they looked at, check your notes, and reach out naturally. Someone you sold last year is back — before they call a competitor.

The right way to say it
✓ Good

“We just got something in that reminded me of you.”

✗ Never

“I saw you were on our website looking at that model.”

Everything in one place

Work the whole lead without leaving the record

Notes that travel

Every touchpoint logged for the next rep — “wants the white Outback Saturday, has a trade, target $55k,” not “good call.” Nobody walks in blind.

Email & text, from the record

Templated or custom — sent from inside STEALTH so it always logs. Texts go through a STEALTH number and inbound replies thread back automatically.

Appointments that close the loop

Book in-platform and the customer gets an automatic confirmation text. Every appointment gets an outcome — completed, no-show, cancelled — so reporting is real.
Lead management

Find any lead — or slice your whole pipeline

Advanced Search runs across every lead in your store. Filter by source, rep, appointment, buyer profile and more — pull today’s call list, or hand a manager a live view of the entire floor.

Lead details

  • Lead source
  • Sales vs service leads
  • Profile Score (min–max)
  • Be-Back status

Who & what

  • Salary range
  • Credit grade
  • Current vehicle
  • Vehicle of interest — make, model, year, VIN

Ownership & tasks

  • Assigned rep
  • Assigned role
  • Appointment category

Location & status

  • State, city & ZIP
  • Unsubscribed
  • Unconsolidated
  • Archived

Built for managers, too

Filter by assigned rep or role to balance the board, spot stalled leads before they go cold, and reassign in a click. Every lead has an owner, an outcome, and a paper trail.

Runs in the background

Audiences & automations

Audience Builder

Build lists by behavior, equity, or source — from your identified visitors or your leads. Audiences auto-update and are ready to email or sync to ad platforms.

Automations

Every new lead enters a workflow. Day-1 welcome email, day-2 follow-up task, branching by behavior — the system handles cadence, reps handle the personal touches.

Text-to-CRM

Customers text your dealership number; STEALTH creates the lead, attaches the message, and routes it to a rep — instantly.

STEALTH in your pocket

The fastest rep wins

New leads, Be-Back alerts, and customer replies hit your phone in real time — and you can log notes, update statuses, and mark appointments from anywhere. The reps with the fastest response times all have one thing in common: notifications on.

Getting started

Live in weeks, not months

Connect your systemsWe link your current CRM and DMS to migrate history and feed data.
Point your lead sourcesOEMs, listing sites and web forms send leads into your new STEALTH inbox.
Go live in 2–4 weeksMost dealerships complete intake in a few working sessions and launch within a month.

Part of STEALTH CDXP — the customer-data brain behind your whole store.

FREQUENTLY ASKED QUESTIONS

CRM Questions

Yes — and more. STEALTH CRM lives inside CDXP, so every rep opens a lead with the full customer journey, history, and household already there. Round-robin routing, Be-Back alerts, notes, email and text, and appointments are all in one system.
It can, or it can run alongside it. STEALTH connects your existing CRM and DMS, migrates history, and enriches every record — and its built-in CRM is there whenever you want to work leads directly on your data layer.
Round-robin routing assigns every new lead to the next eligible rep instantly, and re-routes it if it isn’t worked — speed-to-lead enforced by the system, with the journey and history already on the record.

See it on your inventory.

We’ll run your live feed and site content through STEALTH and walk your team through it — live in under a day.

Don't Let Them Get Away

Ready to Unmask Your Dealership's Traffic?

Stop Guessing. Start Knowing. See exactly who is on your website and convert anonymous shoppers into showroom buyers today.