Client Success Manager
Mandeville, LA • Full-time
About Coast Technology
Coast Technology is a data-driven digital marketing firm purpose-built for automotive, RV, marine, and powersports dealerships. We operate the STEALTH platform — a proprietary stack combining a programmatic DSP, customer data platform (CDP), de-anonymization engine, and inventory intelligence layer. Our team runs paid media, audience strategy, and attribution reporting for hundreds of dealerships across the country. We move fast, operate at a high technical level, and expect the same from our people.
Role Overview
Coast Technology is growing, and our dealers are the reason. We're looking for a Client Success Manager to own those relationships — the person who makes sure every dealership on STEALTH is getting real, measurable value and never wonders whether their marketing partner has their back. It's a relationship role with a data backbone: you'll own a book of dealership accounts, drive adoption and retention, and turn STEALTH reporting into plain-English wins.
Responsibilities
- Own a portfolio of dealership accounts as their primary point of contact
- Lead onboarding and get new dealers live and confident on STEALTH
- Run recurring performance reviews — turn attribution, audience, and campaign data into a clear story of results
- Drive retention and renewals, and identify upsell and expansion opportunities
- Be the voice of the client inside Coast, coordinating with ad ops, analytics, and creative
- Catch problems before they become churn
Must-Have Qualifications
- 2+ years in client success, account management, or a client-facing role
- A natural relationship-builder who's as comfortable with a spreadsheet as a conversation
- Able to read a report, explain what it means, and say what to do next
- Organized, proactive, and calm under a fast pace
- Genuinely curious about data, marketing, and what makes dealers win
Pluses (Nice to Have)
- Experience in automotive, RV, marine, or powersports
- Agency, adtech, or SaaS background
- Familiarity with CRMs, DSPs, CDPs, or attribution and reporting tools
What We're Looking For
- Someone who takes ownership without being asked
- A person who measures their success by their clients' success
- A steady communicator dealers trust
Your work speaks first.
Send it our way. We are excited to see what you can build and how you can impact the future of marketing.
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