Dealership Toolkit’s (Your Online Dealership) contact center can deliver an outsourced
solution designed to help you increase customer satisfaction leading to more
significant sales and service retention rates. Our BDA’s (Business Development Agents)
act as extensions of your organization to provide immediate responses to customer
leads, assist with setting sales or service appointments, and generate Customer
Satisfaction Index (CSI) score data.
SERVE
CUSTOMERS
CALL
MANAGEMENT
Concierge Services
Outbound Call
Center Backstop
SALES &
SERVICE
NOTIFY
CUSTOMERS
Vehicle Purchases,
Aftermarket Sales,
Service Scheduling
Recalls, Due Service,
Declined Service,
Abandoned Service
SERVE
CUSTOMERS
NOTIFY
CUSTOMERS
SALES &
SERVICE
CALL
MANAGEMENT
Concierge Services
Recalls, Due Service,
Declined Service,
Abandoned Service
Vehicle Purchases,
Aftermarket Sales,
Service Scheduling
Outbound Call
Center Backstop
DID YOU KNOW...
Lots of companies are still running hybrid schedules. There are many
distractions that can happen when at home, doorbell rings, dogs barking, kids
crying, and while this is not always the case - we will make sure
when your calls are being made there’s not a chance that any
of these possibilities happen on your call!
We make sure our outbound call environment is setup to have
the same ambiance of your dealership from our Tampa based office!
YOUR ONLINE DEALERSHIP
IS A SOLUTION THAT TRANSCENDS THE
TRADITIONAL BDC.
WE HAVE AMAZING AGENT PRODUCTIVITY
BY USING THE BEST BDC TECHNOLOGY
Dealership Toolkit leadership team has
deep experience in the automotive, R.V.,
Harley-Davidson verticals. We help leading
dealerships provide their customers with a seamless solution by focusing on the needs of our dealers to provide a world-class customer experience and our Volie software-based technical ecosystem.
